We all put measures in place to mitigate risk and then hope and pray that nothing happens. But occasionally it does, which is why you’ve got insurance. When you’ve got the right insurance, you have peace of mind in knowing that your policy will deliver on its promise to repair, replace or reimburse what you’ve covered.

We’re here should you need to lodge a claim, and will do everything we can to make sure the claims process runs smoothly for you. In the meantime, please see below for things to think about should you be experiencing an incident that’s likely to result in a claim.

If you have a possible claim or a claims enquiry, and have a current policy with GS Insurance, please contact us at any time on (02) 6892 1050 or email us via the form under the contact us tab.

Things to think about in a claims event

• In the case of an emergency, call 000, and seek medical attention where required.
• Ensure people are safe before attending to property then call the SES on 132 500 for assistance with your property if needed.
• Write down as many details about the event as possible while it’s fresh in your mind.
• Take clear photos and/or videos from multiple angles of as much damage as possible.
• Get the details of any other parties involved and/or witnesses.
• Please alert us as soon as reasonably possible so as we can help you through the next steps of your claim.

And remember, if you’re uncertain, that’s what we’re here for. Give us a call on (02) 6892 1050.