Tag: Best Doctors

Best doctors, GS Insurance, CGU, Trundle, NSW

Read this Best Doctors case study and find out more about our offer

In case you missed it, GS Insurance is proud to be able to offer Best Doctors through a partnership with our network (cbn) and CGU.  Best Doctors is exclusively available to CGU Countrypak customers only.

Read below for a real life case study on how Best Doctors works.


“We live a long way from a major city and a lot of our consultations are done over teleconferencing. It was a true facilitation to find out the Best Doctors service works remotely. I’m very thankful for all the help and organization the Best Doctors team did for us.’’


Best doctorsName: Baxter
Reason for contacting Best Doctors: To confirm her son is receiving the right treatment
Best Doctors expert specialty: Paediatric Neurology
Service Used: In-Depth medical review

 


Courtney was having a healthy pregnancy until the situation changed when she underwent her 35th week ultrasound. The results revealed that the fetus had hydrocephalus, a condition in which fluid accumulates in the baby’s brain that in cases can cause brain damage.She was sent for an immediate MRI scan which confirmed that the baby had indeed experienced severe brain damage and that Courtney’s child might not survive birth.

Thankfully little Baxter was born and to his family’s relief, he wasn’t sent to the intensive care unit as they had originally expected. However, additional testing confirmed evident brain damage. Baxter wasn’t able to reach his growth and development milestones. He is unable to sit or crawl, communicate effectively through speech, has epilepsy and also has demonstrated signs that suggest a visual impairment. He also suffered from a hearing problem but thanks to the bilateral cochlear implants he had inserted he is now able to hear. His treating doctors officially diagnosed him with cerebral palsy, which causes Baxter to have impaired muscle coordination as a result of his brain damage.

A happy baby, Baxter always smiles and tries to interact with people, but he does require medical treatments and constant follow-ups. One of the biggest challenges Baxter’s parents face, is that getting Baxter the attention he needs from healthcare professionals is difficult as they don’t live close to a major city. They often have to resort to virtual sessions with physiotherapists as well as speech and occupational therapists. Courtney, who was naturally very concerned about her son’s well-being and development, felt she needed to be reassured that Baxter was indeed receiving the right treatment and care. She decided to reach out to Best Doctors, to use their renowned Second Opinion service accessible via her insurer.

The medical team at Best Doctors offered Courtney the support she was yearning for and they collected all of Baxter’s medical information and history on her behalf. The team prepared a clinical summary to kick-off Baxter’s second opinion process and selected a renowned pediatric neurologist with a sub-specialty in neurodevelopmental disabilities to review Baxter’s case. The specialist agreed with the original diagnosis the boy had received and explained that the cause most likely would have been a congenital CMV infection, a common viral infection that can negatively affect the foetus during pregnancy. The Best Doctors expert provided Courtney with a thorough report in which he explained what treatments would be most suitable for Baxter. Courtney couldn’t be more relieved to receive an additional medical confirmation that Baxter is indeed receiving the right treatment.

Thankful for the chance to review Baxter’s case, the Best Doctors expert encourages Courtney and her family to remain optimistic, as the future is difficult to predict. Even though Baxter will always need special care, Courtney now knows they are following the right treatment path.

It took a load of our shoulders to know that we are doing the right thing with our son. This gave us peace of mind that we are not missing out due to distance. It was great to be able to access international studies through the service.”

Source: http://www.bestdoctorsonline.org/marketing/Case_of_the_month/CGUAu/2017_September_Baxter_Paediatric_neurology.html 

Best Doctors | GS Insurance | community broker network

GS Insurance is part of community broker network, which has partnered with CGU to provide world-leading medical advice to our clients.

Best Doctors is an exclusive service that GS Insurance, through cbn, can offer you and your immediate family as part of your Countrypak policy.

Accident & Health International also has access to Best Doctors.

What does Best Doctors do?

Should you or an immediate family member suffer a medical condition, Best Doctors can give you and your treating doctor access to the expertise and insights from a leading international expert in your condition. Best Doctors will perform an in-depth assessment of your condition and ensure that you have the right diagnosis and optimal treatment plan. All it takes from you is one phone call and Best Doctors does the rest.

Being remotely located means you’re not easily able to access leading specialists, which is why Best Doctors makes a real difference and has already helped other farmers get back working quicker.

Best Doctors can help when you’re:

  • Unsure about your diagnosis
  • Confused about your medical treatment
  • Having trouble accessing a second opinion due to location, cost or time
  • Looking for more information about your condition

Best Doctors can even help you to identify who the leading experts are in your nearest metropolitan area.

Key member benefits:

  • No cost to you in using our service.
  • Available for all Countrypak policy holders, their partner, children and parents (including in-laws).
  • Can be used for any condition, injury or illness that affects your way of life (except mental health).
  • Can be used at any time and as many times as you need.
  • Completely independent to any claim, Best Doctors will not share any information with anyone other than you.

Further information

For more information contact GS Insurance or view the Best Doctors website.

3 minute Best Doctors overview (video)